Shipping & Delivery

In short: If a size is in inventory, it ships from stock. If it is not, handblown pieces typically ship in 2–3 weeks. Lighting is made to a longer timeline (currently 8–10 weeks). Each product page shows which applies.

Every order ships tracked and insured and is covered by our Care Promise: if something arrives damaged, send photos within 7 days of delivery and you choose a repair, a replacement or a refund.

International customers pay any duties, taxes and import fees on delivery (DDU).

Read the full Shipping & Lead Times policy and our Returns, Breakage & Care Promise. Questions? Email info@thethirdrooom.com.