Privacy Policy

Last updated: October 26, 2026

This Privacy Policy describes how Third Rooom Studio LLC ("Third Rooom," "we," "us," or "our"), which operates thethirdrooom.com (the "Site"), collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" means any information that identifies, or can reasonably be linked to, an individual.

Device information

• Examples collected: browser version, IP address, time zone, cookie information, the pages and products you view, search terms, and how you interact with the Site.
• Purpose: to load the Site correctly for you, to analyze Site use so we can improve it, and to measure and deliver advertising.
• Source: collected automatically through cookies, log files, web beacons, tags, and pixels.
• Disclosed to: Shopify and the analytics and advertising partners described below.

Order information

• Examples collected: name, billing address, shipping address, payment information (including card numbers, which are processed by our payment providers and not stored by us), email address, and phone number.
• Purpose: to fulfill your order, process payment, arrange shipping, send invoices and order confirmations, communicate with you, screen orders for risk or fraud, and, in line with your preferences, send you information or advertising about our products.
• Source: collected from you.
• Disclosed to: Shopify, payment processors, shipping carriers, and the service providers described below.

Customer support and forms

If you contact us, sign up for our emails, or submit a form on the Site, we collect the information you provide, such as your name, email address, phone number, and message, to respond to you and provide the service you requested.

Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at info@thethirdrooom.com to request deletion. We do not knowingly sell or share the Personal Information of consumers under 16.

Sharing Personal Information

We share Personal Information with service providers that help us run the Site and fulfill our contracts with you, including:

• Shopify, which powers our online store. You can read how Shopify uses Personal Information here: https://www.shopify.com/legal/privacy.
• Payment processors, such as Shopify Payments and other payment methods offered at checkout, to process your payment and prevent fraud.
• Shipping carriers and fulfillment partners, to deliver your order and provide tracking.
• Our email and SMS marketing provider (Klaviyo), to send order updates and, if you sign up, marketing messages.
• Google Analytics, to understand how visitors use the Site.
• Meta (Facebook and Instagram), through the Meta pixel and related tools, to measure and deliver advertising.
• Pinterest, through the Pinterest tag, to measure and deliver advertising.
• Shopify apps we use to operate the Site, for example to provide search, forms, product recommendations, translation, cookie consent, social media feeds, and wholesale pricing. These apps may process Personal Information on our behalf.

We may also share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, to protect our rights, or in connection with a business transfer such as a merger or sale of assets.

Behavioral Advertising

We use your Personal Information to show you targeted advertisements or marketing communications we believe may interest you. For example:

• We use Google Analytics to help us understand how customers use the Site. You can read how Google uses Personal Information here: https://policies.google.com/privacy?hl=en. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We use the Meta pixel to measure our ads and show ads to people who have visited the Site.
• We use the Pinterest tag to measure our ads and show ads to people who have visited the Site. You can opt out at https://www.pinterest.com/settings/privacy.

To learn more about how targeted advertising works, visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://adssettings.google.com

You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

Under some state laws, this kind of advertising counts as "selling" or "sharing" Personal Information. See "Your Privacy Rights" below to opt out.

Using Personal Information

We use your Personal Information to provide our products and services, including to process payments, fulfill orders, keep you informed about new products, services, and offers, and to operate, secure, and improve the Site.

Data Retention

We keep order information for as long as needed to fulfill your order and to meet our legal, tax, and accounting obligations, generally up to seven years. We keep marketing information until you unsubscribe or ask us to delete it. Device and analytics information is kept for the periods set by the relevant cookie or provider, described below. When we no longer need Personal Information, we delete or de-identify it.

Email Marketing and Unsubscribing

If you sign up for our emails or texts, we will send you news about our products and offers. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email, replying STOP to any text message, or emailing info@thethirdrooom.com. We may still send you messages about your orders after you unsubscribe from marketing.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Know and access the Personal Information we hold about you, and receive a copy in a portable format.
• Correct inaccurate Personal Information.
• Delete your Personal Information.
• Opt out of the sale of your Personal Information, the sharing of your Personal Information for targeted (cross-context behavioral) advertising, and profiling that produces legal or similarly significant effects.
• Limit or consent to the use of sensitive Personal Information. We do not intentionally collect sensitive Personal Information or use it to infer characteristics about you.

These rights apply to residents of states with comprehensive privacy laws, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Jersey, New Hampshire, Nebraska, Tennessee, Minnesota, Maryland, Indiana, Kentucky, and Rhode Island, as those laws take effect. We will consider requests from residents of other states as well.

How to make a request. Email info@thethirdrooom.com or write to us at the address below. We will need to verify your identity, usually by matching information you give us with information we already have. We will respond within the time required by law, generally 45 days.

Appeals. If we decline your request, you may appeal by replying to our decision or emailing info@thethirdrooom.com with the subject line "Privacy Appeal." We will respond to your appeal within the time required by law. If you are not satisfied with the outcome, you may contact your state Attorney General.

Non-discrimination. We will not deny you goods or services, charge you a different price, or give you a different level of quality because you exercised your privacy rights.

California Residents

If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the right to:

• Know what categories and specific pieces of Personal Information we collect, use, disclose, sell, or share, the sources, the purposes, and the categories of third parties we disclose it to.
• Delete Personal Information we collected from you, subject to legal exceptions.
• Correct inaccurate Personal Information.
• Opt out of the sale or sharing of your Personal Information, including sharing for cross-context behavioral advertising.
• Limit the use and disclosure of sensitive Personal Information.
• Not be discriminated against for exercising these rights.

In the past 12 months we have collected the categories of Personal Information described in "Collecting Personal Information" above: identifiers, commercial information, internet or other electronic network activity, and approximate geolocation derived from IP address. We do not sell Personal Information for money. We may "share" device information with advertising partners such as Google, Meta, and Pinterest for targeted advertising, which California law treats as sharing.

Authorized agents. You may use an authorized agent to make a request for you. We may ask the agent for proof of your written permission and may ask you to verify your identity directly with us.

Global Privacy Control

We honor the Global Privacy Control (GPC) signal. If your browser or extension sends a GPC signal, we treat it as a request to opt out of the sale or sharing of your Personal Information for that browser or device. You can also opt out by using our cookie consent banner or by emailing info@thethirdrooom.com.

Cookies

A cookie is a small piece of information stored on your computer or device when you visit a website. We and our partners use cookies and similar technologies that are necessary for the store to work (such as your cart and checkout), cookies that remember your preferences, analytics cookies that help us understand how the Site is used, and advertising cookies. Some cookies last only until you close your browser; others last until they expire, generally between 30 minutes and two years, or until you delete them.

For a current list of the cookies Shopify places on stores, see https://www.shopify.com/legal/cookies.

You can manage your cookie choices through our cookie consent banner. Most browsers also let you block or delete cookies through their settings. Blocking cookies may make parts of the Site work less well, and it may not fully stop us from sharing information with advertising partners. To opt out of those uses, follow the steps in "Behavioral Advertising" and "Global Privacy Control" above.

Do Not Track

Because there is no consistent industry standard for responding to "Do Not Track" signals, we do not change our practices when we detect one. We do, however, honor Global Privacy Control signals as described above.

Security

We use reasonable administrative, technical, and physical safeguards to protect Personal Information, consistent with New York's SHIELD Act and other applicable laws. Payments are processed by our payment providers on secure, encrypted systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy here and change the "Last updated" date above.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@thethirdrooom.com or by mail at:

Third Rooom Studio LLC
1111 76 Rd
Berkshire, NY 13736
United States

If you are not satisfied with our response to your complaint, you may contact your state Attorney General or the relevant data protection authority.